All tours must be cancelled 36 hours prior to the scheduled departure time to receive a refund.
Cancellation penalties of 50% of the ticket price will be applied to all cancellations within the 36 hours prior to the scheduled tour departure time.
Refunds will NOT be allowed within 4 hours prior to a scheduled tour departure time. Sorry, no exceptions.
For ticket changes call our touring center (905) 682 4920.